We understand the importance of timely delivery and strive to dispatch orders within 3 to 5 business days. However, please be aware that during major holidays and special events, couriers may experience delays. Delivery times are estimates and start from the date of shipping. They do not include the processing time.

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Important Notice

The courier is responsible for delivering the package. If a package is marked as delivered by the courier but has not been received by the customer, it is the customer’s responsibility to take the necessary steps to ensure proper delivery.

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Order Processing Time

• Standard order processing time: 3 to 5 business days

• Order Trackin is available once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using this number.

 

Shipping Times

• United States: 5 to 15 business days

• Europe: 2 to 7 business days

• Rest of the World: 15 to 25 business days

 

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address provided by the customer or because it was unclaimed, the customer will be responsible for any additional shipping costs to resend the package.

 

Shipping Methods

We offer various shipping options to cater to your needs, including standard and expedited shipping. The available shipping methods and costs will be displayed at checkout.

 

Shipping Costs

Shipping costs are calculated based on the destination, shipping method, and the weight and dimensions of the package. The total shipping cost will be displayed at checkout.

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Contact us

For any more details contact us: shenail.info@gmail.com